Retail & E-Commerce
$15.3M Inventory Savings and 19% Higher AOV for an Omnichannel Retailer
-34%
inventory costs ($15.3M saved)
1.2%
stockout rate (down from 8%)
28%
email engagement (up from 12%)
+19%
average order value
Challenge
Inventory mismatches were costing a 200+ store omnichannel retailer $45M/year. Marketing was batch-and-blast, achieving 12% email engagement. No AI personalization existed.
Solution
We built an integrated demand forecasting system (XGBoost + LightGBM ensemble) and a hybrid recommendation engine (collaborative filtering + content-based) deployed across web and mobile.
Technologies Applied
XGBoostLightGBMCollaborative FilteringReal-time Personalization APICDP Integration
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